Previous incidents
Dashboard is unavailable.
Resolved Jan 15, 2026 at 6:34am UTC
We have identified the root cause and the fix has been deployed.
We can verify the panel is now running.
1 previous update
Node crashed
Resolved Jan 12, 2026 at 7:47pm UTC
Node has been restarted, the root cause was also informed to our operations managers to optimise performance; no client servers were affected. This was on our testing node.
1 previous update
Betterstack cannot reach nodes
Resolved Jan 5, 2026 at 5:16pm UTC
Nodes should return to normal performance. Apologizes for degraded performance.
4 previous updates
Dashboard is unavailable.
Resolved Nov 30, 2025 at 10:29pm UTC
Resolved. Please ignore 500 error on /dashboard.
1 previous update
Users cannot sign up on main service (joshuang.site)
Resolved Nov 30, 2025 at 10:17pm UTC
Service restored. You should be able to sign up again.
Our team will be actively monitoring this issue. Please email devs@joshuang.site for any issues.
8 previous updates