Incidents reported on status page for JNCI LLC. https://status.joshuang.site/en en https://status.joshuang.site/en/incident/804882 Thu, 15 Jan 2026 06:34:00 -0000 https://status.joshuang.site/en/incident/804882#f694b0c350c3fa5af2ef5db36427619bbda3b2b346a8c2c31fb3734f164eb011 We have identified the root cause and the fix has been deployed. We can verify the panel is now running. https://status.joshuang.site/en Thu, 15 Jan 2026 06:33:43 +0000 https://status.joshuang.site/en#9273d587cc91828aec7e5da596f0d1d505e769cdeb1e62668c0141d0c98f1afb cloud.jnci.site recovered https://status.joshuang.site/en/incident/804882 Thu, 15 Jan 2026 06:32:00 -0000 https://status.joshuang.site/en/incident/804882#3ba7584cd2c3c766af5c9e924d45bd44de90207d005164b73c04e62e35243720 Dashboards are unavailable but our nodes would be still running. Our team is working hard on a fix. https://status.joshuang.site/en Thu, 15 Jan 2026 06:30:45 +0000 https://status.joshuang.site/en#9273d587cc91828aec7e5da596f0d1d505e769cdeb1e62668c0141d0c98f1afb cloud.jnci.site went down https://status.joshuang.site/en/incident/804878 Thu, 15 Jan 2026 06:27:40 -0000 https://status.joshuang.site/en/incident/804878#d66af28398ae2c7b81aeade403094ab94acc43d4b932c8aa0d1c73f7d1dc0b76 Maintenance completed https://status.joshuang.site/en/incident/804878 Thu, 15 Jan 2026 06:27:40 -0000 https://status.joshuang.site/en/incident/804878#d66af28398ae2c7b81aeade403094ab94acc43d4b932c8aa0d1c73f7d1dc0b76 Maintenance completed https://status.joshuang.site/en/incident/804878 Thu, 15 Jan 2026 06:27:40 -0000 https://status.joshuang.site/en/incident/804878#d66af28398ae2c7b81aeade403094ab94acc43d4b932c8aa0d1c73f7d1dc0b76 Maintenance completed https://status.joshuang.site/en/incident/804878 Thu, 15 Jan 2026 06:27:40 -0000 https://status.joshuang.site/en/incident/804878#d66af28398ae2c7b81aeade403094ab94acc43d4b932c8aa0d1c73f7d1dc0b76 Maintenance completed https://status.joshuang.site/en/incident/804878 Thu, 15 Jan 2026 06:25:40 -0000 https://status.joshuang.site/en/incident/804878#b21af2113780132f5b081e184d79aadf1f6e0e861438d249a4ae5310bdc8ddcb We're deploying updates for our hosting software to address variabilities as well as QoL updates. https://status.joshuang.site/en/incident/804878 Thu, 15 Jan 2026 06:25:40 -0000 https://status.joshuang.site/en/incident/804878#b21af2113780132f5b081e184d79aadf1f6e0e861438d249a4ae5310bdc8ddcb We're deploying updates for our hosting software to address variabilities as well as QoL updates. https://status.joshuang.site/en/incident/804878 Thu, 15 Jan 2026 06:25:40 -0000 https://status.joshuang.site/en/incident/804878#b21af2113780132f5b081e184d79aadf1f6e0e861438d249a4ae5310bdc8ddcb We're deploying updates for our hosting software to address variabilities as well as QoL updates. https://status.joshuang.site/en/incident/804878 Thu, 15 Jan 2026 06:25:40 -0000 https://status.joshuang.site/en/incident/804878#b21af2113780132f5b081e184d79aadf1f6e0e861438d249a4ae5310bdc8ddcb We're deploying updates for our hosting software to address variabilities as well as QoL updates. https://status.joshuang.site/en/incident/803214 Mon, 12 Jan 2026 19:47:00 -0000 https://status.joshuang.site/en/incident/803214#25a1e100e99022fadb9f770f84243fd5de617927fb88e9a6ea0a3065be1bdc02 Node has been restarted, the root cause was also informed to our operations managers to optimise performance; no client servers were affected. This was on our testing node. https://status.joshuang.site/en Mon, 12 Jan 2026 19:46:17 +0000 https://status.joshuang.site/en#6c42a46895a48e135a761f58b5f87830aa19d6e34e14aba8443ae8717e4f42a4 uksouth3-cloud.jnci.site recovered https://status.joshuang.site/en/incident/803214 Mon, 12 Jan 2026 19:40:00 -0000 https://status.joshuang.site/en/incident/803214#5643351fae47f5c1f3953d880d4f9e4251b7ef6bb730c5f9581e7370b5e283a0 One of our nodes has crashed, we're investigating the root cause whilst our engineers are working hard to bring it back. There are no clients server affected at this current time. https://status.joshuang.site/en Mon, 12 Jan 2026 19:24:17 +0000 https://status.joshuang.site/en#6c42a46895a48e135a761f58b5f87830aa19d6e34e14aba8443ae8717e4f42a4 uksouth3-cloud.jnci.site went down https://status.joshuang.site/en/incident/798832 Mon, 05 Jan 2026 17:16:00 -0000 https://status.joshuang.site/en/incident/798832#3aad5ecf3d8ffdbdccc95c64d5f84cf42373c0242c91fdbfc2b2b8705283808d Nodes should return to normal performance. Apologizes for degraded performance. https://status.joshuang.site/en/incident/798832 Mon, 05 Jan 2026 17:16:00 -0000 https://status.joshuang.site/en/incident/798832#3aad5ecf3d8ffdbdccc95c64d5f84cf42373c0242c91fdbfc2b2b8705283808d Nodes should return to normal performance. Apologizes for degraded performance. https://status.joshuang.site/en Mon, 05 Jan 2026 16:54:27 +0000 https://status.joshuang.site/en#20c5e4516d3befc6a0a0d4ddbf254d7f025f2c4dd0d2c45a80dc8b20cbcfed8d cloud.jnci.site recovered https://status.joshuang.site/en Mon, 05 Jan 2026 16:54:07 +0000 https://status.joshuang.site/en#20c5e4516d3befc6a0a0d4ddbf254d7f025f2c4dd0d2c45a80dc8b20cbcfed8d cloud.jnci.site went down https://status.joshuang.site/en/incident/798832 Mon, 05 Jan 2026 16:54:00 -0000 https://status.joshuang.site/en/incident/798832#b9ac2aeed5dc9680e18aed834127a63478d0f770ed3aa9e049aaeaac3ec09027 Machines has been rebooted, we apologize for the downtime. https://status.joshuang.site/en/incident/798832 Mon, 05 Jan 2026 16:54:00 -0000 https://status.joshuang.site/en/incident/798832#8e8b15ad0a5ad9b7bbb319b43970c7791e5cead7a53e974d71367557bdfb7094 Cloud panel will also experience slight downtime whilst we upgrade some of our infrastructure. https://status.joshuang.site/en/incident/798832 Mon, 05 Jan 2026 16:54:00 -0000 https://status.joshuang.site/en/incident/798832#b9ac2aeed5dc9680e18aed834127a63478d0f770ed3aa9e049aaeaac3ec09027 Machines has been rebooted, we apologize for the downtime. https://status.joshuang.site/en/incident/798832 Mon, 05 Jan 2026 16:54:00 -0000 https://status.joshuang.site/en/incident/798832#8e8b15ad0a5ad9b7bbb319b43970c7791e5cead7a53e974d71367557bdfb7094 Cloud panel will also experience slight downtime whilst we upgrade some of our infrastructure. https://status.joshuang.site/en/incident/798832 Mon, 05 Jan 2026 16:52:00 -0000 https://status.joshuang.site/en/incident/798832#305292f2573e38fe93cae329af0a8fe067e24fdd7937ed2ab48df1d560ac300f We have identified the root cause, we're also conducting security checks on our node, you may experience performance issues on all of our nodes. https://status.joshuang.site/en/incident/798832 Mon, 05 Jan 2026 16:46:00 -0000 https://status.joshuang.site/en/incident/798832#f9d1f3ce986ff3fd79f8edee33ee3a243a95147f8eb68e1ba2f997189ab61359 We're performing hardware checks and implementing a server health monitor. https://status.joshuang.site/en/incident/776989 Mon, 08 Dec 2025 21:00:00 -0000 https://status.joshuang.site/en/incident/776989#064b2de72684b0db889273510e0033709d7346608d6b0a5aa994453388adac6b Maintenance completed https://status.joshuang.site/en/incident/776989 Sun, 07 Dec 2025 20:20:00 -0000 https://status.joshuang.site/en/incident/776989#e171bbaed5855fb918067b3cecd77b2b41ac292364f647eeac2bf42a9800fd6f Following the recent incident on 30.11.2025. We're going to be doing a final health check with the authentication blueprint to avoid further errors. https://status.joshuang.site/en/incident/776990 Mon, 01 Dec 2025 22:25:39 -0000 https://status.joshuang.site/en/incident/776990#93fccea998c72dcabd81ef3951118e36c232b503fd00b68650211e16070d61df Maintenance completed https://status.joshuang.site/en/incident/776990 Mon, 01 Dec 2025 22:25:39 -0000 https://status.joshuang.site/en/incident/776990#93fccea998c72dcabd81ef3951118e36c232b503fd00b68650211e16070d61df Maintenance completed https://status.joshuang.site/en/incident/776990 Mon, 01 Dec 2025 22:25:39 -0000 https://status.joshuang.site/en/incident/776990#93fccea998c72dcabd81ef3951118e36c232b503fd00b68650211e16070d61df Maintenance completed https://status.joshuang.site/en/incident/776990 Mon, 01 Dec 2025 22:20:39 -0000 https://status.joshuang.site/en/incident/776990#ebda7809abfae768425bea78d6b446a93709d920f09e0bcfe31c98c5136c4505 Services may be degraded or experience temporary outages for a short amount of time. This is to perform a system wide health check to ensure our services are at top-notch performance. Services may periodically restart during this period. https://status.joshuang.site/en/incident/776990 Mon, 01 Dec 2025 22:20:39 -0000 https://status.joshuang.site/en/incident/776990#ebda7809abfae768425bea78d6b446a93709d920f09e0bcfe31c98c5136c4505 Services may be degraded or experience temporary outages for a short amount of time. This is to perform a system wide health check to ensure our services are at top-notch performance. Services may periodically restart during this period. https://status.joshuang.site/en/incident/776990 Mon, 01 Dec 2025 22:20:39 -0000 https://status.joshuang.site/en/incident/776990#ebda7809abfae768425bea78d6b446a93709d920f09e0bcfe31c98c5136c4505 Services may be degraded or experience temporary outages for a short amount of time. This is to perform a system wide health check to ensure our services are at top-notch performance. Services may periodically restart during this period. https://status.joshuang.site/en/incident/776993 Sun, 30 Nov 2025 22:29:00 -0000 https://status.joshuang.site/en/incident/776993#47b8221c8861cbc90952eba28b3835e03a6623e20e45f323554152e9f977cde4 Resolved. Please ignore 500 error on /dashboard. https://status.joshuang.site/en/incident/776993 Sun, 30 Nov 2025 22:27:00 -0000 https://status.joshuang.site/en/incident/776993#291ca7330283a2f5479032102d019fd1f97c27bdd83c29656234dd1b0efd2f6f Our team has notified management and we've decided for dashboard to remain unavailable, please contact your client manager for more details on new dashboard. https://status.joshuang.site/en/incident/776985 Sun, 30 Nov 2025 22:17:00 -0000 https://status.joshuang.site/en/incident/776985#fb5281903aac59f4f07c13f857383852ec739a53314ac28c56c81f2d0799e5d5 Service restored. You should be able to sign up again. Our team will be actively monitoring this issue. Please email devs@joshuang.site for any issues. https://status.joshuang.site/en/incident/776976 Sun, 30 Nov 2025 22:10:40 -0000 https://status.joshuang.site/en/incident/776976#981e6b440f6c8b4d45c14df2407cfa0d6a25c6b467d94eda8378b2ef13835eb5 Maintenance completed https://status.joshuang.site/en/incident/776976 Sun, 30 Nov 2025 22:10:40 -0000 https://status.joshuang.site/en/incident/776976#981e6b440f6c8b4d45c14df2407cfa0d6a25c6b467d94eda8378b2ef13835eb5 Maintenance completed https://status.joshuang.site/en/incident/776976 Sun, 30 Nov 2025 22:10:40 -0000 https://status.joshuang.site/en/incident/776976#981e6b440f6c8b4d45c14df2407cfa0d6a25c6b467d94eda8378b2ef13835eb5 Maintenance completed https://status.joshuang.site/en/incident/776985 Sun, 30 Nov 2025 22:07:00 -0000 https://status.joshuang.site/en/incident/776985#929e570ef958901986515b9943185f30d452c2eabd2f96f642f4f05c5c0d476a Our team is working on final fixes. Attempting to restore service. https://status.joshuang.site/en/incident/776985 Sun, 30 Nov 2025 22:04:00 -0000 https://status.joshuang.site/en/incident/776985#170ca715b2fffbe433e409f9e715a216c6105fd9d14b1864d41dcf86a7b629d8 Yet another issue was found. Authentication is currently down. https://status.joshuang.site/en/incident/776985 Sun, 30 Nov 2025 22:02:00 -0000 https://status.joshuang.site/en/incident/776985#41d886fab5440d89e18244b0334ae88abba4864218b6d3572ceeb48671b03f9c Another fix was deployed into production. Please standby. https://status.joshuang.site/en/incident/776985 Sun, 30 Nov 2025 22:01:00 -0000 https://status.joshuang.site/en/incident/776985#fe0dd7b1157bee87f6afec1ff10b4b77f5121dc4bb904fe0ec2cbaf27e5ac109 Our team has deployed a fix. Expect the service to be restored within the coming minutes. https://status.joshuang.site/en/incident/776976 Sun, 30 Nov 2025 22:00:40 -0000 https://status.joshuang.site/en/incident/776976#3b303a5e53086bc010db91eb140852e5afd2f39d920773d39a34595ee758cbfb Services may be degraded or experience temporary outages for a short amount of time. This is to perform a system wide health check to ensure our services are at top-notch performance. Services may periodically restart during this period. https://status.joshuang.site/en/incident/776976 Sun, 30 Nov 2025 22:00:40 -0000 https://status.joshuang.site/en/incident/776976#3b303a5e53086bc010db91eb140852e5afd2f39d920773d39a34595ee758cbfb Services may be degraded or experience temporary outages for a short amount of time. This is to perform a system wide health check to ensure our services are at top-notch performance. Services may periodically restart during this period. https://status.joshuang.site/en/incident/776976 Sun, 30 Nov 2025 22:00:40 -0000 https://status.joshuang.site/en/incident/776976#3b303a5e53086bc010db91eb140852e5afd2f39d920773d39a34595ee758cbfb Services may be degraded or experience temporary outages for a short amount of time. This is to perform a system wide health check to ensure our services are at top-notch performance. Services may periodically restart during this period. https://status.joshuang.site/en/incident/776985 Sun, 30 Nov 2025 21:59:00 -0000 https://status.joshuang.site/en/incident/776985#55401034e1fd8658a85a55e1590d5f7758e67181c46d77ac073582ec1025b648 Our team has encountered another issue, we are attempting to find the root cause of another issue that arose from another deployment. Please standby. https://status.joshuang.site/en/incident/776985 Sun, 30 Nov 2025 21:56:00 -0000 https://status.joshuang.site/en/incident/776985#5dd5d0c4721b0da861bb83b2e7ef8e28d2f839509b73c5bb966471eddf3819c1 We have identified the root cause of the issue. A fix will be deployed to production soon. https://status.joshuang.site/en/incident/776985 Sun, 30 Nov 2025 21:55:00 -0000 https://status.joshuang.site/en/incident/776985#9267b2547f258cbbe11b67dc387504606a6b8a86ee67425bb6bad1a07365fab0 Our team is currently looking for the root cause. Please standby, this should be resolved within 5-10 minutes. https://status.joshuang.site/en/incident/776985 Sun, 30 Nov 2025 21:54:00 -0000 https://status.joshuang.site/en/incident/776985#2d5e73a00b3cf6b103d1903140d245b7c7335e5ba74f93400b03b12a2059787b Some users have reported that /auth/signup does not work leading to a 500 Internal Server Error.